refund policy for mabuhay artistry llc

Effective Date: December 22, 2024

Introduction

At Mabuhay Artistry LLC ("we," "us," "our," “our site”), we are committed to providing clear refund policies. This Refund Policy outlines important information regarding sales, damaged items, and addressing issues. For questions, please contact us at bethfrancisco@mabuhayartistry.com.

All Sales Are Final

  • All purchases are final and non-refundable.

  • Exchanges are not allowed due to the nature of our products and hygiene considerations.

Damaged Items

We take great care in packaging your order to ensure it arrives safely. However, if your item arrives damaged, we are NOT responsible for issues caused or inflicted during travel through USPS, but we still want to resolve the issue to prevent for future shipments:

  1. Contact us at bethfrancisco@mabuhayartistry.com within 3 business days of receiving your package.

  2. Include your order number and clear photos of the damaged packaging or product.

Important Notes

  • Damages caused during transit must be reported promptly.

  • We are not responsible for damages reported after the 3-business-day window or due to improper handling after delivery.

Contact Us

If you have any questions or concerns about our refund policy, please don’t hesitate to reach out at bethfrancisco@mabuhayartistry.com. We’re here to help!

Thank you for understanding and supporting our business!